Contact
The Vivo Chicago support team is available to assist with order questions, product information, returns, exchanges, and general inquiries. Reach out by email or use the contact form below.
We’re Here to Help
If you need assistance with an order, delivery update, return request, product details, or general feedback, our support team is available during customer service hours.
Reasons to contact us:
- Questions about an order or delivery
- Help with returns or exchanges
- Product information or sizing questions
- General inquiries or feedback
Email: support@vivochicago.com
Phone: +1 302 625 8919
Customer Support Hours: Monday – Saturday: 9:00 AM – 6:00 PM (EST)
Messages received outside support hours will be reviewed on the next business day.
Order and Shipping Support
Contact us for order status updates, estimated delivery information, or shipment tracking details.
Product Information
Reach out if you need more details about a product before placing your order.
Returns and Exchanges
Assistance is available for return requests, exchange questions, and support related to damaged or incorrect items.
General Questions
Feedback, suggestions, and other store-related questions are always welcome.